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Renting from a Private Landlord or Letting Agent in the UK

Landlord responsibilities

Your landlord’s legal obligations or duties are bound according to the type of tenancy however some standard rules are always the same.

Your responsibility to check your right to rent

Before a landlord can rent a home to you they must check your immigration status and the status of any adult who is living with you. It is illegal if they do not check your immigration status.

Landlord's responsibility to provide tenancy information

When your tenancy agreement is issued, your landlord must provide:

an Energy Performance Certificate for your house
a gas safety certificate (if your house has gas appliances)
a government guide: How to rent (if you have an assured shorthold tenancy which began or was renewed on or after 1 October 2015)

It is difficult for a landlord to evict an assured shorthold tenant if the information is not provided.

Landlord's responsibility to protect your deposit

If you have an assured shorthold tenancy your landlord must protect your tenancy deposit in a UK government deposit protection scheme.

If your deposit has not been protected:

you can claim tenancy deposit scheme compensation
it can be more difficult for your landlord to terminate your tenancy

Deposits should be returned at the end of the contract if all the rent has been paid and caused no damage has been caused.

Landlord's repairing responsibilities

Your landlord must repair the exterior and structure of your home including the roof, chimneys, walls, guttering and drains.

Landlords are responsible for maintaining and ensuring the supply of water, gas and electricity is kept in safe working order.

If your landlord must enter your home to make an inspection or do repairs, they must give adequate notice and make an appointment to visit. Your tenancy agreement should indicate how much notice should be given.

Rent rules and rent increases

You must be informed by your landlord how and when your rent should be paid. If your rent is paid weekly, a rent book must be provided.

Your landlord must accept your rent and can not refuse any payments. If your landlord does refuse to accept your rent, keep the money separate.

Landlords must follow rules on rent increases that change according to the type of tenancy issued to you.

Enjoy your home without unnecessary interference

Landlords have a duty to allow you to live peacefully in your home without unnecessary interference.

Your landlord should not enter your home without your permission.

Your landlord (or anyone working for them) should not intimidate you in your home or harrass you while you stay there.

Landlords responsibility to follow eviction rules

Your landlord needs to inform you of an eviction in writing and get a permission from the law court before bailiffs can evict you from:

an assured shorthold tenancy – the most common private tenancy type
an assured tenancy
a regulated tenancy

It is a criminal offence if a landlord tries to force you to leave without following the correct procedure.

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